The information provided by the USER by means of any of the forms of contact present in the WEB SITE will be processed by ZERTEM, S.L. (Hereafter, ZERTEM), domiciled at Calle Infanta Mercedes, 90 – 3ºP - 28020 Madrid.

La The legal basis that legitimises the treatment of the data gathered through this WEB SITE is the explicit consent granted by the interested party and/or a contractual relationship or legitimate interest when a contractual relationship exists with the interest party or if the intention is to offer products and services that are either the same or similar to the ones previously contracted or requested. As a consequence, pursuant to the Privacy Policy provided in this WEB SITE's registration, any interested party registering through any form on the WEB SITE must tick the conformity box explicitly consenting to the treatment of data. ZERTEM will treat the information provided by the USER for different ends, and this will depend on the channel used for gathering said data:

  • Managing the contractual or commercial relationship established between THE COMPANY and the USER.
  • Managing, administering, providing, expanding, adapting and improving the services requested or those that the USER may have decided to subscribe or register for.
  • Designing new services related to the previous ones.
  • Sending information required by the USER about modifications in the products or services contracted, or about new products and services similar to those originally contracted, or that might be of their interest, through any means, including electronically.

The USER hereby consents to the treatment of their data for the ends described without prejudice to their legitimate right to confirm or revoke said consent by ticking the box to that effect in the form itself.

For the aforementioned ends, your data will be treated with your consent for the duration of the commercial relationship, after which it will be blocked, stored and placed at the exclusive disposal of Public Bodies, Judges and Tribunals for the purposes of attending to any potential responsibilities arising from the underlying treatment and/or legal relationship, for a period of 10 years, by virtue of civil, mercantile, labour, fiscal and administrative legislation.

The data used for sending you commercial information belonging to ZERTEM will be maintained indefinitely until such a time as you declare your wish to cancel or oppose its purpose, pursuant to the procedure established further along.

The data provided by the USER to ZERTEM will not be communicated to third parties, unless:

  • Its transfer is authorised by means of legislation.
  • Its treatment responds to the free and legitimate acceptance of a judicial relationship whose development, fulfilment and control necessarily implies connecting said treatment to files belonging to third parties.
  • If the data is requested by the Ministry of Justice or Judges, Tribunals or the Court of Accounts while exercising their duties.

The user hereby unequivocally consents to their personal data being processed by ZERTEM by means of online tools for sending electronic communications provided by companies such as, and further that they may gather information through pixels (tiny, transparent images linked to your address), allowing for gaining knowledge about who is accessing our campaign and when.

Any compulsory data contained in each form will be identified as such in the form itself. A refusal to provide said information will hinder an effective use of the service requested by the USER.

The USER may revoke consent and exercise their rights of access, rectification, cancellation/deletion, opposition, limitation or transfer by sending an email to, or by ordinary postal mail to the address stated above, identifying as the USER of the WEB SITE, attaching a photograph of the DNI (ID Document) or an equivalent document, and specifying the request.

Similarly, if the USER considers that their right to personal data protection has been violated, they may submit a complaint to the Spanish Data Protection Agency (

The USER hereby guarantees being of legal age, and that the information provided is accurate and veracious.

In the event the USER provides personal data relating to third parties for any end, they guarantee having previously informed the affected parties, as well as having secured consent for communicating their data to ZERTEM.

ZERTEM has put in place the technical and organisational measures needed in order to guarantee the security of the personal data and to avoid its alteration, loss or unauthorised processing or access by taking into account the status of technology, the nature of the data stored and the risks to which it is exposed, be this due to human interaction or stemming from the physical and natural environment.